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Help Centre | Frequently Asked Questions

Help Centre

FAQs | Frequently Asked Questions

About Us

About theFABB

Are your products authentic?

How can I check out your reviews?


How can I place my order?

Do I need to create an account?

Can you deliver to a different address?

How would I know that my order has been shipped?

I have ordered the wrong item. What should I do?

I have received the wrong item. What should I do?

My item arrived damaged. What should I do?


Do you offer any discounts?

How can I get an extra discount code?

Can I use discount codes on top of existing reductions?


How can I pay for my order?

Why my card payment has been declined?

Can I buy now and pay later?


Do you offer free delivery?

When will you ship my order?

What delivery options do you offer?

How long will that take to deliver my order?

Will I be charged customs and import charges?

My order has not arrived. What should I do?

Returns and Refunds

Do you accept returns?

Can I return an item if I no longer want it?

What happens when my item is returned?

When will I receive my refund?